Case Study: Solving Drainage Challenges at InSteel with RoofChoice, LLC

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Two workers wearing high-visibility jackets crouch on a rooftop, using tools to secure or repair a metal structure.

Project Overview

When InSteel’s facility in Gallatin, Tennessee began experiencing persistent leaks and water pooling on its roof, it became clear that a long-term solution was needed. The issue stemmed from poor drainage on an aging TPO membrane, leading to ponding water that degraded the roof’s integrity and caused interior disruptions. That’s when InSteel brought in RoofChoice, LLC—a trusted partner for both large-scale commercial projects and quick-turnaround repairs.


The Problem: Ponding Water and Membrane Failure

The roof over InSteel’s penthouse section had an inadequate slope, which funneled water into an area where it would sit for extended periods. Ponding water on TPO membranes is a major concern, especially if it doesn’t evaporate within 48 hours. Over time, this led to:

  • Membrane Deterioration
  • Water Infiltration
  • Recurring Leaks
  • Operational Disruptions

Three workers wearing safety gear install or repair a roof, using power tools and working close to a large, red wall on a sunny day.

The RoofChoice Solution

RoofChoice approached the problem with a strategic, effective, and cost-conscious plan that restored the roof’s integrity without requiring a full replacement.

1. Drainage Retrofit Installation

To immediately improve water flow, the team installed three retrofit drains in the affected area. This allowed water to exit the roof efficiently, preventing future ponding and extending the life of the membrane.

2. Diamond Crickets for Water Diversion

To guide water toward the new drains, RoofChoice installed custom diamond crickets—precision-engineered slopes that direct water away from trouble spots and toward the drainage points.

3. Upgraded TPO Membrane

The damaged areas were then re-covered using a 60-mil GAF White TPO membrane, known for its durability, reflectivity, and weather resistance.


Two workers in safety gear apply sealant to the base of a metal wall, working closely on a construction or maintenance task.

Project Highlights

Targeted Problem Solving: RoofChoice provided a focused solution that addressed the root of the issue.

Fast Turnaround: The team responded quickly, keeping InSteel’s facility operational with minimal disruption.

Durable Results: The new drainage system and TPO membrane will extend the roof’s lifespan and prevent future issues.

Adaptable Approach: RoofChoice showcased its ability to manage projects of all sizes, delivering the same level of professionalism and care to smaller jobs as they do to large-scale builds.


A group of workers in safety gear install roofing material on a flat commercial roof, using equipment and tools spread across the white surface.

Why Choose RoofChoice?

RoofChoice is more than a commercial roofing contractor—we’re a long-term partner in protecting your facility’s performance and efficiency. Whether you’re facing a complex water drainage issue or looking to upgrade your entire roofing system, we have the expertise, materials, and responsiveness to deliver practical, lasting solutions.

Got a leak no one else can solve?
Contact RoofChoice LLC today and experience the difference of working with a team that cares about your roof as much as you do.

Need Expert Commercial Roof Care?

Don’t wait for problems to arise—take a proactive approach to protecting your roof today. Contact RoofChoice for a free roof inspection and let us help you maximize the lifespan of your commercial roofing system.
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